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# How to add a $0.00 product as free gift in cart goals


This guide explains how to properly configure an **existing 0.0$ priced** product in your Shopify store so it can be offered as a **free gift** in a cart goal campaign

> **❗️ Important Note:** its highly recommended to use products with price as free gifts in Cart Goal campaign. Because our app can apply discounts to normal products and automatically make them free when a customer reaches the required milestone. 


📺 Watch our Video Tutorial
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## 🛒 Preparation Steps in Shopify

Navigate to the respective 0$ product you plan to give away as a free reward in your Shopify admin.

### Step 1: Set Status to Unlisted (Crucial for $0.00 Products)

To ensure this $0.00 product is not easily found or purchased outside of a Cart Goal reward:
1. Go to your Shopify admin and select the **existing **$0.00** product** you intend to use from the "Products" tab.
2. Change the product's **Status** ( located in the top left) from "Active" to **"Unlisted"**.**What does "Unlisted" status do?**The product can **only** be accessed via its direct URL.It will be **excluded** from Google search results.
    * It will be **excluded** from your site's built-in search functionality.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/6/9/4569684e50e4f800/image_1tzj2w0.png)


### Step 2: Configure Product Type

1. In the product details page, locate the **"Product Type"** field ( under the "Product Organization" section).
2. Set the product's **Product Type** to: `free_product` (this is crucial for our app).
![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/6/9/4569684e50e4f800/image_15ofv5k.png)



## ✅ Finalizing the Setup

Once you have completed the four configuration steps above, you can now proceed:
1. Go into our app.
2. Navigate to your **Cart Goals** settings.
3. Select this configured product as the **free reward**.






## ❓ Frequently Asked Questions (FAQ)


### **Q: The free product that I just configured isn't appearing in the app. What should I do?**

Here are the most common solutions:
* **Refresh the page:** This reloads the product data into our application.
* **Check the Product Type:** Make sure the **Product Type** field in Shopify is **exactly** set to `free_product`.

### **Q: What is the purpose of the `free_product` Product Type?**

This specific tag triggers several essential functions within our system:
* It explicitly tells our app that this product is intended as a free reward.
* It automatically **redirects** anyone who tries to visit the product's page to your store's home page, preventing unauthorized purchases.
* It ensures the product is **removed from the checkout** if the customer does not meet the Cart Goal unlock requirements.
**Need more assistance?** Don't hesitate to reach out to the team if you need any further help. 😊
Is there any specific part of the FAQ or the introductory text you would like me to refine next?